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Hotel Review: Landmark Mandarin Oriental Sets a New Standard for Personalised Services

Landmark Mandarin Oriental

From the moment you walk into the Landmark Mandarin Oriental, you are instantly swept away by the highest level of hospitality.

With travel restrictions still in place, the best getaway options are the local ones. A visit to Landmark Mandarin Oriental is one of the best options for travel-starved, Hong Kong-bound guests. With its Sweet Staycation package that runs from now until the end of 2020, we can indulge in the modern luxury that is the hotel’s signature.

Location 10/10

Right in the heart of Central, connected to the district’s quintessential shopping mall, is the Landmark Mandarin Oriental. The high-profile address is close to major entertainment, dining and business establishments. It’s just a stone’s throw from all major transport options — trams, buses, MTR, taxis and even ferries that cross the harbour or serve the Outlying Islands.

Design 9/10

Unlike the traditional Mandarin Oriental properties around the region, Landmark MO veers away slightly from Asian influences, and is more geared towards modern contemporary minimalism. Brass, wood and marble feature in rooms, hallways and the tasteful lobby accented with geometric lights and decorative pieces.

Ambience 9/10

Stepping into the Landmark Mandarin Oriental, the signature Landmark scent wafts through the air as you are welcomed with the energy that resonates from the MO Bar. But at the reception area and beyond, a quiet atmosphere puts you in a state of calmness. Most of the other guests during our stay were couples or young families.

Rooms 10/10

From now until the end of the year, The Landmark Oriental is offering its LMO Sweet Staycation package. We stayed at the Landmark Suite — a spacious 1,507 sq ft one-bedroom suite with a king bed, dressing room, living room, dining room, Gaggenau kitchen, cocktail bar, and an impressive 7 ft round bathtub that can’t be missed.

Service & Facilities 10/10

Hong Kong hotels are generally known for their impeccable service, but the experience at Landmark Mandarin Oriental is in a league of its own. Setting the bar extremely high, the attentiveness of staff goes above and beyond with thoughtful arrangements and personalised care that usually go unnoticed. The Front Desk Manager took great care of us throughout the stay, ensuring that every request was met with perfection.

Food & Drink 10/10

Since Covid has limited our dining options to only small groups and a curfew, dining in is the way to go. So with such a spacious and luxurious suite, it only makes sense to take advantage of its facilities as well. The Sweet Staycation includes HK$3,000 dining credit that can be used in-room at any of the restaurants within the property (two Michelin-starred Amber, French neo-bistro SOMM, cocktail speakeasy PDT, and lobby bar MO Bar). Enjoying a meal in the privacy of your room also means that you can sample dishes from all restaurants. The Japanese pork belly cooked in barbecue sauce with Hakata Cabbage from SOMM and the typhoon shelter crab tater tots from PDT were highlights of our meal.

Activities 9/10

It is a genuine challenge to peel away from the Landmark Suite, but LMO gives you at least several good reasons to do so. Included in the package is a 60-minute Oriental Essence massage for two, personal training session for two, and an ice cream or PDT hotdog making class for two to keep you busy during your stay. For guests with children, a camping tent can also be set up for the little ones.

Rates: Starting from HK$35,000 + 10% per night for the Sweet Staycation package. The promotion includes a round trip limousine transfer; welcome amenities of champagne, strawberries, lemon drinks and fruit; classes for two on how to make ice cream or hotdogs in the style of the establishment’s Please Don’t Tell bar; HK$3,000 spending credit at restaurants and bars, in-room dining and spa & wellness; HK$3,000 dining and spa gift voucher to be used within three months from check-out; bespoke luxurious bathtub experience; camping tent for kids with breakfast; 60 minute Oriental Essence massage for two people; personal training session for two people; unlimited movie streaming; and free pet policy with amenities.


Rating: 9.5/10

Perfect for: a modern sense of luxury paired with exceedingly exceptional service and thoughtfulness

The post Hotel Review: Landmark Mandarin Oriental Sets a New Standard for Personalised Services appeared first on Prestige Online - Hong Kong.

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