In the dark days after 9/11, dire pronouncements about our nation’s new cultural identity rained down like the acrid particles floating over lower Manhattan. It would be the end of irony. The end of comedy. Our sense of innocence, particularly for Gen X and millennials, who largely had known lives of peace and security, was gone. Hello fear. RIP fun.
Yet six months later, The Bachelor debuted on ABC. Shortly after came American Idol. Then Joe Millionaire, a preposterous real-life acid test to shame gold-digging women. (The show garnered 35 million viewers for its finale.) Cynicism didn’t end; it took steroids. Nowhere was that more manifest than in an obsession with celebrity that would come to define the decade. I was the young editor in chief of Us Weekly from 2002 to 2009 as that publication covered the frothy zeitgeist, as the soap-operatic lives of young stars who needed only one name—Britney! Lindsay! Jessica!—became American obsessions. At its peak, Us Weekly was read by 14 million young, educated people a week, and I often thought about why we lusted for that escape. If 9/11 taught us anything, it was to be suspicious, unsettled: danger lurks everywhere. An anxious public fled into alternate realities of no actual consequence. (The Hills, anyone?)
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Hollywood shows like The Simple Life made it easy. Americans cultivated a metallic taste for zero-sum equations, a world of winners and losers in politics, foreign policy and, yes, entertainment. Loving to hate Heidi and Spencer (“Speidi”), it turned out, was a lot more fun than trashing Rumsfeld and Cheney. (“Chumsfeld,” anyone?) Should J. Lo and Ben get married? Ask CNN, whose anchors devoted whole segments to the couple. Our escapism was apolitical and banal. But the effect, in some ways, was not. The aughts may have been the last time wide swaths of Americans shared a communal language, chugging from the same watercooler. Soon, social media and algorithms would splinter us into a million pieces.
Today, the teens and 20-somethings who binged
Gossip Girl and
Survivor are in their 30s and 40s. Having matured in the shadow of one trauma, many will craft the aftermath of another (or multiple ones as the events of last week would indicate). The 1918 flu, the Depression, the world wars and 9/11 all resulted in entertainment booms. The difference today is that Hollywood is in chaos, some say decline. As production ground to a halt and advertisers fled in 2020, corporate overlords “right-sized” organizations to streaming-first orientations. The pandemic has resulted in hundreds of thousands of jobs lost; box office revenue is at
a 40-year low. Content is now in the hands of streaming services, not the studios.
But Hollywood’s endemic woes haven’t altered people’s appetite for TV. Our televisions are today’s constant companion, bringing us
Tiger King and eerie fan-free sporting events. Sure, we fantasize about post-vaccine trips we’ll take, parties we’ll attend. Yet the truth is, the bulk of our free time on the other side will be spent right where our lockdowns began—on a sofa in front of a screen.
But what will that entertainment look like this time around?
First, our escapist fantasies are different now. President-elect Biden talks about one America—not blue states and red states. In another era, this might sound corny. But conflict has depleted us. We used to cancel subscriptions and TV shows; now it’s people. No surprise, many of the new shows that resonated last year—Emily in Paris, Ted Lasso, The Queen’s Gambit—represented a new modern fantasy, where essential goodness is celebrated and rewarded. (Think anti-antiheroes to the previous decade’s Don Draper and Walter White.) Watching these shows last year delivered temporary inoculation against toxicity. Look for more of this kind of escapist programming—from high art to treacle, feeling good will be the new Breaking Bad.
Second, Hollywood’s executive purges will change content. Old Holly-wood is a club of largely white men who, like the U.S. Senate, serve continuous terms stretching into decades. Millennials and Gen Z, diverse and woke, are the Bernie Sanders–AOC spoilers, forcing a reckoning with uncomfortable truths:
Pretty Woman romanticizes sex trafficking;
Indiana Jones employs racist stereotypes. Plenty of Hollywood’s legacy product hasn’t aged well, and neither have its executives, whether ousted amid clouds of sexual impropriety (NBCUniversal vice chairman
Ron Meyer) or alleged racism (NBC Entertainment chairman Paul Telegdy).
Fortune 500 companies employed basic diversity and inclusion initiatives for years, for consumer optics and also because better profitability resulted as American demographics shifted. Uncomfortably, Hollywood always resisted doing the same, even if it hurt its own interests. (One recent study revealed that diverse casts in movies significantly improved box office receipts.) Now with a gun to its head (namely Twitter) and social movements too powerful to ignore, entertainment’s corporate behemoths finally got the memo. In 2020, Netflix put Indian American Bela Bajaria as head of Global TV.
Channing Dungey, a Black female executive, brought much needed representation when she was named chairman of Warner Bros. Television. C-suites finally are cracking open beyond white guys named Alan and Bob.
Third, the A-list is endangered. Hollywood recently erupted in outrage when WarnerMedia CEO
Jason Kilar announced he would be putting the studio’s biggest tentpoles concurrently in theaters and on its own HBO Max, breaking the tradition of “windowing”—where movies first get a theatrical run. Kilar is betting on two key truths: that technology almost always wins, as does the buyer holding the purse. The powerful talent agents at CAA and Endeavor have lashed out against the move—but the emotion is more fear than anger. The entire business model of stars whose eight-figure paychecks are funded by $100 million to $150 million productions (with theatrical back ends for top talent) is threatened. TikTok’s top creator, Charli D’Amelio, just scored a family reality series on Hulu. Open a different app and you have Oscar winner Nicole Kidman on HBO. As streamers make even more shows to compete, the star power of any one actor is naturally diluted, and TV paychecks for most are nowhere in the same stratosphere. Expect the same stars who preach equity on their social media to feel it firsthand as the notion of a top-down A-list continues to erode.
Fourth, plurality is the new mass. While the old ad model of cable and broadcast TV supported (mostly white) family-in-front-of-the-TV hits—76 million watched Seinfeld’s finale—Netflix, with infinite cloud data and ambitions, programs 24/7 to every demographic nook and cranny. A Black 30-year-old, an Asian teen and a white boomer all have equivalent market value because everyone is a prospect who might pay $17.99 a month, all without heed paid to the idea of “prime time” for an advertiser-selected demographic. Disparate audiences are identified and served via algorithm and then stitched together for scale. A global marketplace also has taken subtitles out of the art house, as Nordic crime dramas, Korean soap operas and Spanish bank heists enter our living rooms. Whatever your fancy, there is a show for that.