The next time you can’t decide which airlines to fly, consider Garuda Airlines. The Indonesian national carrier has taken top spot this year as “the most loved airlines”, according to a list compiled by Skytrax. It is hard to believe that Garuda is the top flier today, having been through a rough patch lasting most of the 1990s and 2000s (it was banned from European airspace until 2009).
Well, everyone loves a comeback story and, even better than that, it seemed the Indonesian firm won by a mile in 2016. It received an impressive approval rating of 85 percent by fliers, ahead of Asiana Airlines and Eva Air, also Asian carriers. In fact, these are but three of the 11 Asian airlines that took the top 15 spots, proving that they are only growing in popularity. Also notable is the absence of any U.S carriers in the top 15, although Virgin Airlines manages to sneak in at 15.
Analysts looked at how customers rated their overall flight experience, which measured on a scale of one to 10. Passengers had to consider everything from seat comfort, onboard services, food and beverages, in-flight entertainment and value for money.
Greece carrier Aegean Airlines placed fourth on the list, making it the highest non-Asian carrier, while Virgin Airlines‘ 15th place showing made it the only North American carrier. Low-cost carrier Ryanair also scored six percent higher than UK’s flagship carrier British Airways at 62 percent. Delta Airlines won the race as the highest-ranked major U.S carrier, followed by United and American Airlines.
Here, a list of the top 15 “Most loved airlines” according to Skytrax reviews.
- 1. Garuda Indonesia
- 2. Asiana Airlines
- 3. Eva Air
- 4. Aegean Airlines
- 5. Korean Air
- 6. Bangkok Airways
- 7. Singapore Airlines
- 8. AirAsia X
- 9. ANA All Nippon Airways
- 10. Royal Brunei Airlines
- 11. Japan Airlines
- 12. Qatar Airways
- 13. China Southern Airlines
- 14. Oman Air
- 15. Virgin America
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